Retail NVQ


Course Objectives
Train to Gain in Retail is designed specifically to:

  • Help your staff build on personal strengths by focusing training and development on the areas in which personal development is required
  • Develop specific caring skills within the natural work environment
  • Recognise the competencies and skills required to provide effective levels of service within your employees’ occupational area.

Course Content
The Retail NVQ Level 2 programme consists of six units (one mandatory and five optional units). The single mandatory unit requires you to demonstrate how you work effectively in your retail team.

 

 

The five optional units can be chosen from the following thems:

  • Receive and store goods
  • Process customer orders and returns
  • Prepare goods and produce for sale
  • Display and merchandise stock
  • Help customers to make purchases
  • Manage customer relationships.

Duration
Six visits take place in your workplace during the qualification period by an assigned assessment officer. The delivery of Train to Gain qualifications takes a flexible approach over a set period of time. Detailed learning aims are agreed with you and your employees.

Interested?
You are just a step away from adding value to your organisation.

Talk to one of our friendly, experienced Recruitment Officers now on 0870 770 7107.

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