Hospitality NVQ


Course Objectives
Train to Gain in Hospitality is designed specifically to:

  • Help your staff build on personal strengths by focusing training and development on the areas in which personal development is required
  • Develop specific caring skills within the natural work environment
  • Recognise the competencies and skills required to provide effective levels of service within your employees’ occupational area.

Course Content
The Hospitality NVQ Level 2 programme comprises a number of complementary learning units that add value to the way your staff work and to the relationship your business enjoys with your customers.

Multi skilled hospitality services - Level 2

Your employees are trained to:

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork.

You can select a number of routes, which include mandatory units, to achieve this qualification. Nine units in total.

Front office - Level 2

Personal development enables your employees to competently:

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork
  • Give customers a positive impression of yourself and your organisation
  • Deal positively with communication.

Four option units are included in this NVQ. Eight units in total.

Food and drink - Level 2
Food route - Level 2
Drink route - Level 2

Your employees become competent at:

  • Maintaining a safe, hygienic and secure working environment
  • Contributing to effective teamwork
  • Giving customers a positive impression of yourself and your organisation
  • Maintaining food safety when storing, holding and serving food (not Drink route Level 2).

Four optional units (Food route and Food and drink route) and five optional units are included. Eight units total.

Housekeeping

Your employees are trained to:

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork
  • Clean and service a range of areas
  • Work using different chemicals and equipment.

Four option units are included in this NVQ. Eight units in total.

Food processing - Level 2

Your employees are trained to:

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork
  • Maintaining food safety when storing, preparing and cooking food (not Drink route - Level 2).

Eight optional units are included in this NVQ. 11 units in total.

Duration
Six visits take place in your workplace during the qualification period by an assigned assessment officer. The delivery of Train to Gain qualifications takes a flexible approach over a set period of time. Detailed learning aims are agreed with you and your employees.

Interested?
You are just a step away from adding value to your organisation.

Talk to one of our friendly, experienced Recruitment Officers now on 0870 770 7107.

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